What is Cricket Protection?

Your phone is an important part of your life. Isn’t it worth protecting? From forgetting your cell phone in a restaurant to accidentally dropping it in the pool, for those cases make sure you get Cricket Protection. With Cricket Protection, at your fingertips for $ 8 a month, you get:

  • Comprehensive cell phone coverage to meet your needs
  • $ 29 same-day split screen repair for eligible devices in select areas
  • Quick and practical replacement process to get a working cell phone back in your hands
  • Protection to avoid having to buy a new cell phone at full sale price
  • 16GB storage for photos and videos in myPhotoVault

Cricket Protection is an optional service that can be purchased when you change your cell phone or buy a new one, as well as some phones that were previously owned by someone else and transferred to Cricket (BYOD). Check out the equipment covered .

Insurance Program Details

  • Covered Equipment
    • Cell phone, standard battery, standard wall charger and SIM card.
  • Covered Incidents
    • Loss, theft, accidental damage or caused by liquids, changes with validity of guarantee and mechanical and / or electrical failures without validity of guarantee (aesthetic damages are not covered).
    • $ 29 in same-day cracked screen repair for eligible devices in select areas
  • $ 29 Cracked Screen Repair
    • Same day split screen repair for eligible smartphones in select areas (service subject to component and technician availability).
    • Choose the repair shop that is most convenient for you or request a visit from a technician, if available.
    • All smartphones with a repaired screen come with a 1-year limited repair warranty.
    • $ 29 for cracked screen repair, which will count toward your 3 claim limit.
    • Visit phoneclaim.com/cricket or call 855-309-8342 to verify current eligibility.
  • Replacement
    • Replacement equipment must be new or reconditioned of the same or similar model and quality. The color, make, model and functions of the phone may be different. Compatibility of accessories is not guaranteed.
  • Monthly Charge
    • 8 per month
  • Deductible or Service Charge
    • From $ 10 to $ 250 per approved claim, depending on the cell phone model. Deductibles are non-refundable. Find your deductible .
  • Claim Limits
    • Three (3) claims, including split screen repairs, in any consecutive 12-month period. $ 2,500 maximum replacement value per claim
  • Cancellation policy
    • Enrollment is optional. You can cancel Cricket Protection at any time and receive a prorated credit for any unearned premium / charges. To cancel, go to My Account , use the myCricket app, or visit a Cricket store.
    • You do not need to purchase these protection plans to activate mobile phone service. This coverage may offer a duplicate of other coverage sources.

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